Why file an aircraft noise complaint?
MAC staff can answer questions, provide data, and help residents understand aircraft operations. Aircraft noise and flight activity complaints are used in conjunction with flight tracking data to corroborate specific events or identify possible trends. Some city governments also use complaints to gauge the level of concern about aircraft noise in their communities.
It is important to know that aircraft noise complaints alone cannot change how the airport operates. Where aircraft fly, as well as their associated noise levels, depends on factors such as wind and weather, the number of arrivals and departures, the time of day, construction activity and other conditions, all which play a part in how an airport operates at any given time.
Methods to submit aircraft noise complaints include a website form or dedicated telephone hotline (612-726-9411).
To learn more about roles and responsibilities associated with aircraft noise and operations, please view our Aircraft Noise Basics video series: Part 1--Who Makes the Decisions?